FAQs

This is a free prize draw. The Draw is open to new mortgage customers who live in England, Wales or Scotland and are taking a Halifax mortgage on their home in one of these countries and who:

  • Apply directly to us for a qualifying Halifax mortgage between 5th November and 30th December 2018; and
  • Register by 31st January 2019 to take part; and
  • Complete a new Halifax mortgage by 31st March 2019.

The mortgage application must be made directly to us in one of our Halifax or Bank of Scotland branches, online or by telephone. Applications made through an intermediary will not qualify. Members of the Armed Forces with a BFPO address can enter the Draw. This Draw is not available for customers who live or buy their property in Northern Ireland. Buy to let applications and applications made by existing Halifax customers, for example to switch products or for additional borrowing, will not qualify for the Draw.

You can only register for the Draw once, even if your mortgage is in the names of more than one person. Before you register, you will need to have permission from any other mortgage account holders. 

You will have completed a full application once you have seen, read and accepted the mortgage illustration, provided details on the property being mortgaged and paid any valuation fees where applicable. 

An application number is the reference number provided that is unique to your application and would normally be the following format 10/12345678-9. This can be found on the paperwork received during your application. 

In some circumstances a customer may decide to apply for a different product or change part of their application, such as loan amount or property, after the initial application has been made. This will not change your application number and therefore it remains that the full application needed to be completed between 5th November and 30th December 2018 to be eligible.

Yes you will need to register to enter via the link available on this site. Registration is open until midnight on 31st January 2019.

You can receive a confirmation e-mail or text if you register online, but we won't send written confirmation for postal entries. Branch entries will be confirmed in branch and you will have the option of receiving a confirmation e-mail or text. 

Under the Gambling Act 2005 it is lawful for us to offer this type of Draw in England, Wales and Scotland. Different legislation applies overseas in Northern Ireland so, unfortunately, it's not possible to offer the Draw outside England, Wales and Scotland. 

Only those living in England, Wales or Scotland at the time of the Draw can enter. Because of this, we have the right to ask you about where you live. We don't count short term absences or holidays of up to 3 months from England, Wales or Scotland. Members of the Armed Forces with a BFPO address are able to enter the Draw.

Within 30 days of the date of the Draw, we will write to potential winners who have been selected and checked against our records, using the address we have from your mortgage application. We may also try to contact potential winners by other means, such as telephone or email, if we have these details.

You will need to go into a branch to claim your prize. When we write to you we'll confirm how to arrange a branch visit to do this. We will require winners to provide reasonable proof of their identity and that they were living in England, Wales or Scotland as at the end of the month before the Draw took place.

Yes, if the document contains all the relevant information and can verify these criteria. Please remember that when verifying an address, the document must have an issue or post date of no more than 3 months prior to the Draw date.

We will need to do some checks before we can make any payment.

For any winners of £1,000, we will pay the prize directly into the account from which we have set up your direct debit to collect your mortgage payment within 30 days of the Draw.

If you're lucky enough to win the top prizes the mortgage balance will be paid off (up to a maximum of £300,000).

Payment will be made directly to the mortgage account. There is no cash alternative.

If you have more than one part to your loan, we will reduce each part by the same proportion that we apply your monthly payments.

Any early repayment charges which would normally be payable will be waived.

A list of winners' high level details (surname, county and prize value) can be requested in any of our branches or online via the Halifax Mortgage Prize Draw registration site.

The Draw will take place on 15th April 2019.

If you decide you no longer wish to take part in the Draw, please write to us at: FREEPOST HALIFAX MORTGAGE PRIZE DRAW.

The Third Party Administrator is Hawk Incentives UK. They help us collect and process certain details of customers who wish to register for the draw. 

Request winners list

A winner list will be available for up to 6 months after the Draw and can be requested in branch.

Alternatively, if you would like to receive a copy by email please enter your details below.

These show the surname, county and prize value of prizes awarded.

Contact

We'd love to hear your comments about the Halifax Mortgage Prize Draw, so please give us your feedback.

Please note that whilst we read all of your comments, we cannot reply to them individually. If you have a specific question about Halifax Mortgage Prize Draw, please refer to the FAQ's or contact your local branch.

Complaints

If you have a complaint about the Halifax Mortgage Prize Draw, please click here